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If one or all of the following messages display - it may take 10 to 15 seconds for each message to appear - respond as follows, otherwise skip to step 4:.

Click Yes when prompted to remove your existing antivirus software.

Next, select your antivirus program from the list, then click the Remove button. Windows XP: Double-click the Add or Remove Programs option.Click Yes to confirm unistalling the program from your machine. Select the antivirus program from the list, and then click the Uninstall button. Beneath Program and Features, click Programs. Windows 7 & Vista: Under Programs, click Uninstall a Program.Click the Start button, and then click Control Panel.To remove existing Symantec antivirus software: Symantec users must also remove earlier versions of Symantec AntiVirus, including version 11.x, before installing Symantec Endpoint Protection 12.1.x If you already have antivirus software installed on your computer, such as McAfee VirusScan for Windows, you should remove it before installing Symantec's antivirus products.